Infrastructure Management

In an increasingly competitive economy, focus on core competence is becoming a necessity. Viewed as a support function until recently, IT is becoming essential to the smooth and efficient functioning of the organization, whether in manufacturing, trading or services. In both international and domestic environments, forward-looking corporations are are seeking to outsourcing their IT functions. This allows the user organization to focus on what they do best, while allowing IT companies to provide the entire gamut of IT management. We have successfully provided such complete solutions to many esteemed customers. This has enabled these organizations to allow their management to focus on growth, profitability and efficiency, while leaving the task of efficiently managing IT functions to Beyondsoft.

Through a network of its own offices and partner networks, Beyondsoft covers over 100 cities in China with regional central offices in Beijing, Shanghai, ShenZhen, Dalian, and Wuhan. With Beyondsoft's well established processes and commitment towards these processes, Beyondsoft is the ideal partner to manage your IT infrastructure.

Beyondsoft's professional Infrastructure Services category

Network Management and Moitoring
- Domain, IP
- VPN
- Traffic monitoring
- Internet Access Control
Server System Operations
- OS/Application Reinstall
- CPU/Disk/Memory Status Monitoring
- Backups
- Patches management
- VMware
- Power/UPS
Application Management & Support
- SAP/Oracle ERP
- Database management
- System Server Software
- Business software
End User Services
- Help desk
- Client computer system
- System imaging
Data Center Services
Data Storage & Backup
Managed Security Services
- Security Consulting & Training (ISO27001)
- Physical and Facility Security
- Process Security
- Information Security Policies and Enforcement
- Network Security
- Security Auditing
- Security Software

Beyondsoft has developed flexible service models for infrastructure management services:

Remote Infrastructure Management (RIM)
Managed Infrastructure Service (MIS)
Onsite Service
Ondemand Infrastructure Service
24x7 Level 1-2-3 Support

It has been observed that Infrastructure Management is fast losing its grip on existing clients due to the mounting business demand, which calls for a 'Structured Approach' in Service Delivery to meet with the growing challenges. The answer lies in implementation of IT Service Management (ITSM) with ITIL Best Practices. With the introduction of ITIL Framework and Tool, Beyondsoft is able to ensure seamless routine execution of both SLA (Service Level Agreement) and Service Delivery as per schedule. Beyondsoft also adopts leading technologies to streamline the process of IT infrastructure management. Combined with our experienced IT professionals and with technology expertise, this ensures the quality of IT service delivery.