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Client : a
global leading software company
Beyondsoft On-site Service Summary
Year
|
Total
No. of on-site staff |
No.
of getting award |
Test
leader |
Group
leader |
2001
|
6
|
|
|
|
2002
|
26
|
3
|
2
|
1
|
2003
|
54
|
8
|
11
|
3
|
2004
|
95
|
16
|
26
|
7
|
Challenge
Dynamic and uncertain onsite service demands
Requirement covering various IT domain or specific background
Strict human-selecting and management mechanism
Solution
Broad recruitment channel for different skill level;
Partnership with China ' s top-tier universities & software schools;
Government support to solve Hukou issue;
In-house training program;
Maintain a 30+ person back up resource pool on ongoing basis;
Superior response speed
Promotion opportunities for on-site staff
Result
High qualified staff with prompt increased number of on-site team leaders and various awards from client
Stable project team with low staff turnover, dedication service spirit
Lead-time between receiving request to client interview can be as short as two hours
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