Role Responsibilities:

• Participate in platform operations management and capacity management
• Coordinate and implement platform/infrastructure upgrades and releases with technical and
  business teams
• React to critical issues immediately – troubleshoot, investigate and apply appropriate solutions
  to normalise systems operation
• Provide off-hour/weekend support to ensure production systems stability
• Troubleshoot problems across a wide range of technical skills (development, CI/CD,
  infrastructure, etc.)
• Maintain awareness of relevant technical and product trends with self-learning and job
  shadowing
• Create and maintain the operational documents to reflect system changes and upgrades
• Manage, monitor and operate the system to ensure all business functions are running
  smoothly
• Work across teams to continually review, provide feedback, implement best practices to
  improve the efficiency of the systems and drive future innovation
• Manage on-going changes while retaining high levels of service availability to our customer
  base
• Pragmatically identify root cause for production incidents and lead to implement necessary
  actions to prevent recurrence
• Drive incident management process and support a blameless post-mortem culture
• Automate the system operations to reduce Toil and attain high level of efficiency

Required Experience:

• Degree in Computer Science/Information Technology/Computer Engineering or equivalent
• Experience working in supporting critical applications using API driven technologies
• Experience in Java development (preferably with RESTful APIs)
• Experience working with a modern stack (AWS, PCF, containers(Dockers or Kubernetes)
• Experience Continuous Integration and Continuous Delivery experience through Jenkins or
  equivalent
• Experience with modern observability tools such as Grafana, Kibana, or Prometheus preferred.
• Experience working in an Agile (SAFE or Kanban) environment preferred
• Knowledge and/or experience using SQL and Linux Shell scripting
• Understanding of firewalls, load balancers, and networking concepts

Interested applicants who wish to apply for the advertised position, please apply via LinkedIn or email
us an updated copy of your resume at sabiha.asifkhan@beyondsoft.com