Insights

Celebrating Beyondsoft’s Journey in Brazil: Reflecting on 500 Days of Innovation and Growth

Author: Larissa Ferreira 

In 2022, we initiated our expansion into Brazil and joined the Beyondsoft Americas team. Since then, we have embarked on a journey marked by challenges, achievements, and continuous growth. We have broadened our capabilities, increased our workforce, and embraced fresh perspectives to foster a culture of ongoing improvement. 

To mark this important milestone, we are excited to share our key learnings and insights from Beyondsoft Brazil’s first phase of growth.

Culture: Building a Stronger, Unified Team

One of the most important aspects of setting up a new company in Brazil was the blending of many diverse company cultures. From day one, we prioritized open communications and mutual respect to ensure a smooth transition. 

From the start of my Beyondsoft journey, I was entrusted to bring together Beyondsoft’s culture and blend it with our Brazilian team members. There was no playbook on how to achieve this. I set up regular communications channels, listened patiently, and pivoted quickly to create a strong integration between the U.S. and Brazil teams, enabling them to establish a more effective collaboration from the get-go.” 

Lucas Scarin, Process Analyst

Working at Beyondsoft has been a true gift – with opportunities for growth and knowledge that are rare in corporate settings. Moreover, I am part of a team that supports and backs me in the most complex challenges. It’s an incredible journey and I can only thank everyone in the company for their trust.

Alexandra Visconti, HR Manager 

Customer Success: Embracing Challenges and Opportunities

Our primary goal was to enhance the value we deliver to our clients. Understanding their priorities and personalities of different team members broadened our perspectives and we were able to tailor our deliverables to meet the evolving needs of our clients and our leadership team to drive better outcomes for the company. 

As we transitioned Customer Services to Managed Services, my new colleague – Igor Kelvin and I spent hours coordinating processes and establishing strong alignment between our teams and clients. In parallel, we were also preparing for a critical Azure MSP Expert audit. The short timeframe and elevated expectations of the project accelerated team bonding and we succeeded while growing along the way.

Alexandre Cunha, Customer Success Manager

My biggest challenge is constantly finding ways to improve the delivery of managed FinOps services from Beyondsoft’s Managed Services Cloud Center of Excellence. Every new client brings their own requirements, and it is our daily challenge to go beyond the clients’ expectations to bring positive impact to the business. 

Pedro Drummond, Support Analyst

For me, establishing partnerships that add value to our clients through the expertise of our teams is the ultimate mission. Recently, I had the immense satisfaction of leading an incredible FinOps workshop with the collaboration of various teams. The engagement and dedication of our teams were essential to make this event a success.

Marines Molano, Inside Sales

Growth: Investing in Continuous Learning

We place a strong emphasis on continuous learning and professional development. We encourage our team members to learn from the job, each other, and attend professional training courses.  

Eduardo Santos, from Cloud Support, shared that Beyondsoft encourages the use of Microsoft Learn for training and deepening knowledge, as well as recommending the use of Labs to apply learning in practice and assess acquired skills, which allows him to learn and immediately test his knowledge. 

My journey at Beyondsoft has been anything but boring. Working here helps me to grow professionally and personally. The continuous interaction between different teams and cultures has honed my business acumen, strengthened my resilience and made me a curious learner who is eager to turn challenges into opportunities that contribute to Beyondsoft’s growth. 

Lucas Scarin, Process Analyst

Beyondsoft promotes and encourages participation in workshops, courses, and training sessions that cover a wide range of topics essential for my personal and professional development. 

Mayra Mello, Inside Sales

 I receive regular feedback from my manager which helps me to broaden my perspective and improve my work quality. In addition, the company provides specialization courses, training, and mentorship programs, which contribute significantly to my professional development. 

Clara Araujo, Human Resources

Looking Ahead

Our employees’ feedback demonstrates their passion in working at Beyondsoft and will shape the future of our growth in Brazil. The first 500 days were just the beginning of a promising and exciting trajectory. Looking to the future, we are eager to grow and evolve. With the dedication and talent of our team, we are confident that we will reach new heights both as a team, and with our partners and clients.   

Starting the expansion plan in Brazil was aimed at building a unique united team with the expertise to expand not just locally, but globally. I look forward to working with the team to strengthen our presence in Brazil and unlock growth opportunities.

Chris Knott, Global Executive Director

As the person responsible for Brazil, I can only express my gratitude and pride in what we are building together. There are many new developments on the horizon, I feel happy and confident in the team we have built.

Eduardo Mecking, Country Manager for Brazil

Thank you for following our journey and staying in touch to be among the first to hear about our latest happenings. Learn more about the openings at Beyondsoft Brazil.