A better CX starts with automated call center operations
Are you looking to elevate the customer experience? Find out why automated call center operations is the first step in this journey.
From cloud migration to automation: Insights to inform your 2022 IT planning
Supplement your 2022 IT planning with insights around cloud migration, automation, data analytics, organizational design, and outsourcing.
Tap skilled IT engineers without adding headcount
To stay competitive, organizations must embrace innovation. Find out how to access highly skilled IT engineers without increasing headcount.
6 reasons why you should outsource your service desk
Looking to expand? Find out why you should outsource your service desk and what to look for when choosing a service provider.
Attracting and growing a diverse workforce: Insights from a global employer
Get insights from a global employer around steps you can take to attract and grow a highly talented and diverse workforce.
Why Ukraine might be the best IT offshoring option you never thought of
Ukraine is quickly gaining traction as a prime locale for offshoring. Discover why it may be the ideal IT outsourcing option for your needs.
Supporting the people who support your customers is good business
Get insights from Beyondsoft on why creating a transparent workplace culture that values and supports its people is key to employee retention.
Web content management: Improving intranet search results
Get web content management insights to help you make the most of your content management system and improve intranet search results.