Supplement your 2022 IT planning with insights around cloud migration, automation, data analytics, organizational design, and outsourcing.
In this article, find out how machine learning streamlines the management of globally distributed customer support partners.
In this article, get insights to help you manage globally distributed customer support partners for a seamless customer experience.
When it comes to automation, complexity lurks under the hood. Find out why you should always audit before you automate.
See how intelligent automation technologies like AI can help your business eliminate manual processes to drive productivity, quality, and profitability.
Find out how machine learning can help your e-commerce business convert data you already have into actionable insights & predictions to expand sales.
Technologies like artificial intelligence (AI) and machine learning (ML) are reshaping the way we live and work, providing incredible opportunities to augment human capabilities to drive efficiencies, increase quality, deliver cost savings, and enhance customer value. And while there are countless ways to apply these technologies, today I want to focus on service desk operations. […]
In this news update, find out how Beyondsoft is working with Microsoft to power digital transformation using AI and machine learning.
Artificial intelligence is rapidly gaining momentum. But should program managers fear artificial intelligence? Find out in this blog post.