Insights

Beyondsoft Helps Tennessee-Based Healthcare Leader to Modernize Oracle Database Boosting Performance by 20-30% 

Author: Anuj Srivastava

THE CHALLENGE

A leading provider of outsourced physician staffing based in Tennessee was struggling with aging Oracle databases and outdated OS versions in their technology stack. Their infrastructure was becoming unstable, with performance issues impacting critical healthcare operations. The internal team lacked the expertise for effective database management, and their legacy backup tools were insufficient for ensuring high availability or disaster recovery. 

Key Hurdles:

• Outdated Systems: Legacy database and OS versions hindered performance and stability. 
• Infrastructure Instability: Frequent downtime and inefficiencies impacted day-to-day operations. 
• Limited Oracle Expertise: The in-house team couldn’t meet the demands of on-call Database Administrator support. 
• Backup and Disaster Recovery Deficiencies: Ineffective legacy backup tools and no robust disaster recovery solutions. 

The client needed a comprehensive solution to modernize their database infrastructure and set the foundation for future growth. 

THE SOLUTION

We delivered a tailored modernization plan in multiple phases: 

Phase 1: Database Modernization & Migration   

– The Oracle databases were migrated to the latest version, improving system stability and unlocking new features for future scalability.   

– Implemented high availability (HA) solutions for critical business applications to prevent downtime. 

Phase 2: 24/7 Support, Service Delivery and Process Improvement   

– Established a 24/7 support model to monitor and manage the database infrastructure around the clock.   

– Fine-tuned service delivery with simplified request management system aligned with Information Technology Infrastructure Library standards.   

– Documented critical database activities and provided knowledge-sharing sessions for internal teams. 

Phase 3: Backup and Disaster Recovery (DR)   

– Designed a robust backup strategy with multiple copies stored both on-premises and in the cloud.   

– Implemented an AWS-based DR solution using Oracle Active Dataguard for seamless data replication. 

Phase 4: Move to Snowflake and Data Lake   

– Transitioned from a legacy Hadoop-based ETL system to a Snowflake-based ELT solution for enhanced analytics and reporting.   

– Introduced best practices for managing data lakes, including data governance and quality control. 

THE RESULTS

• 20-30% Performance Improvement: Query response times improved by 20-30%, enhancing overall efficiency.   
• ROI Within One Year: The savings from migration and consulting costs were realized within a year.   
• Optimized Infrastructure: Using Infrastructure as Code (IaC), the client’s cloud infrastructure became easier to manage and scale.   
• Automated Data Catalog: Automation improved data catalog management, ensuring faster, more accurate reporting. 

Our client has seen impressive results from the recent upgrades. By upgrading their Oracle database and establishing round-the-clock support, they’ve achieved 20 to 30% boost in query response. The migration to a modern analytics solution also provided them with deeper data insights. Best of all, these improvements started saving them money within 12 months period.

Anuj Srivastava, Head of Sales for Life Sciences, Healthcare & Digital Interactive 

We continue working with the client to expand their data lake and implement a DataOps framework to improve infrastructure and analytics management. 

NEXT STEPS

Are you looking to modernize your data infrastructure without skipping a beat? Contact us today and let us explore the future together.