Insights

Five Tech Challenges to Tackle to Drive Business Growth

Author: Beyondsoft Americas Team

This blog is co-authored by Anuj Srivastava, João Labre, Alexandre Perazza, Todd Watts, Gary Li, Eduardo Mecking, and Jeff Bostwick.

As a leader, you’re contending with how to adapt and innovate while delivering measurable results. The pace of technological change, escalating security threats, and increasing demands for operational efficiency present both challenges and opportunities. 

As we work with business leaders across industries and analyze key trends, we noted five critical areas that have repeatedly emerged as growth levers when handled correctly: security and governance, cloud migration, data and analytics, modernizing applications, and business process management. These growth levers help you evaluate your AI readiness, adapt to evolving demands, and achieve real, measurable productivity gains.

To make navigating these challenges easier, we’ve developed a series of concise videos featuring actionable advice from our team. Here’s a quick breakdown of the insights for each focus area: 

1. Security and Governance: A Shared Responsibility 

You know cybersecurity can’t just sit with your IT team—it’s a company-wide effort. Regular training, ongoing monitoring, and open communication about security performance are critical. With advancements in technology and Artificial Intelligence, even bad actors use sophisticated technologies to create disruptions and cyberattacks. So, we need to stay one step ahead in our cybersecurity governance approach.

Encourage your teams to understand their role in protecting sensitive data, and ensure security remains a shared priority at every level of your organization. 

Learn more from Joao Labre and Anuj Srivastava.  

2. Cloud Services: Tailor the Journey to Fit Your Needs

Migrating to the cloud isn’t one-size-fits-all. Your cloud strategy should align with your existing infrastructure, security policies, and long-term goals. Whether you’re exploring hybrid, public, or private cloud options, the right guidance during planning and execution can save time and reduce costs. Our cloud center of excellence was created to drive overall strategy and support cloud technologies adoption.

As cloud ecosystems evolve, take advantage of integrating AI to your infrastructure. AI integration is not a moonshot—it’s an operational lever to unlock greater efficiencies without huge upfront investments. 

Learn more from Alex Perazza.  

3. Data and Analytics: Improved Problem Solving and Decision-Making  

Quick access to clean, actionable data gives you an edge in problem-solving and decision-making. By making data more accessible without sacrificing its depth, your teams can run more efficiently and effectively. Tools powered by AI can automate manual tasks, analyze trends, and uncover insights that drive better outcomes for your business.

Think of it as a united approach, bringing the best of ITSM, AI, and Data & Analytics together. This means we give you a complete picture, making sure every aspect of your business is in sync and thriving. 

Learn more from Todd Watts and Gary Li 

4. Modernizing Applications: Move Beyond Legacy Systems

Legacy systems may still work, but they can be costly, outdated, and inflexible. Modern tools—like low-code and no-code platforms—help your team simplify app development and accelerate deployment.

App modernization isn’t just about upgrading your tech stack; it’s about giving your organization the agility it needs to meet evolving business demands while improving your customers’ experience. It also lays the groundwork for integrating AI when your business is ready.

Learn more from Joao Labre and Eduardo Mecking. 

5. Business Process Management: Create Better Customer Experiences

By working with you and your team, we take the ground-up approach to refining business processes, not only improving productivity but also creating better customer experiences. Additionally, our team of data scientists, AI and Machine Learning experts have deployed several successful capabilities to meet our customers’ business outcomes. Leveraging AI reduces human errors and frees up your team to focus on high-value work. With our global team, you get 24/7 support that prioritizes quality and reliability.

Business Process Management isn’t traditional outsourcing; it’s about expanding your team’s capabilities to adapt to today’s business demands. 

Learn more from Jeff Bostwick. 

Next Steps

These are the actionable steps to tackle IT challenges while positioning your business for long-term success. Alternatively, you can also watch the entire video series playlist.  

Ready to tackle your top IT challenges and explore AI to strengthen your business outcomes? Don’t wait. We are ready to be your extended team. Connect with us today.