Healthcare Payer

As thought leaders who modernize health plans to improve overall care services, you’ll need the right tools to seamlessly coordinate service across the care continuum. We can help you to fast-track digital optimizations fostering collaboration, innovation, and convenience, to drive personalized services and improved outcomes.

What we deliver

Product Development

Plan development

We collaborate with you on solving real-world challenges using agile approach and emerging technologies.

Channel management

We address changing market dynamics and patient needs by identifying opportunities to adjust your channel strategies.

DevOps solution

We create a framework for seamless assessment, migration, and implementation, accelerating CI/CD pipeline management for rapid delivery and continuous improvement.

Product testing services

We work with you to develop comprehensive testing solutions, including smoke, performance, regression, and security automation, ensuring robust and reliable systems.

Member Engagement

Enrollment and eligibility

We ensure a seamless user experience by developing user-friendly platforms and applications that streamline enrollment processes and eligibility verification.

Endorsement and renewal

We optimize the renewal process and enhance user engagements with automated endorsement and renewal systems offering personalized notifications and reminders.

Risk identification, provider contract, and assessment

We improve healthcare outcomes by using data analytics and risk assessment tools to evaluate provider contracts, identify potential risks, and implement proactive solutions.

Records management and HIX support

We provide efficient records management services, streamlined billing, and enhanced financial transparency for providers and patients by designing and integrating comprehensive EHR systems, HIX support platforms, and billing solutions.

Billing and collections

We make healthcare transactions transparent, empowering individuals to manage their own healthcare records, navigate HIX platforms, and understand billing processes.

Network Engagement

Provider management

We build user-friendly digital platforms to foster collaboration with healthcare providers, ensuring seamless care delivery.

Provider credentialing

We develop automated systems to expedite credential verification, ensuring providers meet regulatory standards and quality benchmarks.

Support for PBMs and TPAs

We implement IT solutions to streamline benefits administration and claims processing, improving management of pharmacy benefits and third-party services.

Records management

We design reliable and easily accessible HER systems for secure data storage, helping drive informed decision-making and record management.

Care Engagement

Disease management

We empower patients to manage their chronic conditions and improve their quality of life by creating personalized digital platforms such as mobile apps and remote monitoring devices.

Utilization management

We improve patient care, reduce costs, and enhance operational efficiency with data analytics and automation.

Population health management

We enable proactive health management and improved patient outcomes by analyzing diverse health data to identify trends and disparities.

Claims Engagement

Initial claims management

We ensure accuracy and efficiency in claims management by developing an intuitive, automated validation process to streamline claims documentation and submission.

Claims adjudication and disbursement

We offer fast, accurate, and secure claims processing and provider reimbursement with advanced algorithms and systems that adhere to industry and regulatory standards.

Fraud detection and management

We deliver integrity and compliance across your ecosystem with real-time monitoring systems that detect and mitigate fraudulent activities in claims.

Claims litigation recovery/
subrogation

We optimize financial outcomes for payers and insurers with digital platforms that streamline claims litigation recovery and subrogation processes.

Risk & Compliance

Risk management

We offer regulatory compliance and patient data security by identifying, assessing, and developing analytics models to forecast and proactively manage risk.

HEDIS & STAR rating support

We improve healthcare quality and member satisfaction with data integration platforms that ensure accurate reporting for HEDIS and STAR ratings.

Internal/external reporting

We help you capture real-time reporting and timely submission of regulatory reports and compliance with external parties by creating a customized dashboard.

Compliance management

We ensure adherence to regulatory standards and minimize compliance risks with compliance management solutions that efficiently track, manage, and correct deviations using audit trails and monitoring tools.

Our solutions

Patient Life Cycle Management

Our smart Patient Life Cycle Management solutions enable payers to manage all aspects of payer-provider relationships easily. Providers can also simplify their data management, helping payers easily grow their provider network while delivering better experiences.

Business Process Management

Our Business Process Management includes backend financial processes such as accounts payable and receivable services.

Digital Enablement

Our digital enablement patient-facing services include onboarding, claims handling, managing patients’ feedback, and collection.

Regulatory Compliance Services

Our team of experts helps you identify and maintain 21 CFR Part 11 Compliance including software quality assurance for IT compliance, data privacy, and SOX.

Customer Story

A market-leading kidney care company wanted to replace its outsourced IT support team working from remote locations. The current solution came with a high total cost of ownership and lacked of resources for asset inventory, tracking, and visibility into performance metrics. We worked with them to:

  • improve and centralize their Security Operations to strengthen their security defenses.
  • introduce JIRA-based ITSM Platform for managing IT services to meet SLA requirements.
  • create an asset inventory-tracking dashboard to provide overall status for informed decision making​.
  • standardize change and problem management for their IT helpdesk including overseeing laptop build for onboarding and offboarding employees and handling the end-to-end hardware lifecycle management.

How we do it

Our success factors over the years are a testament to driving your return on investment. Singapore is our global head office and we have 15 regional offices around the world.

Nearly 3 decades of strong IT consulting and services

Global presence across four continents

Certifications* in CMMI 5, ISO 9001, ISO 45001, and ISO 27001

~30,000 global experts

Microsoft Azure Expert MSP

ISO 9001 and 45001 (certificates issued to Beyondsoft International (Singapore) Pte Ltd). ISO 27001 (certificates issued to Beyondsoft International (Singapore) Pte Ltd, Beyondsoft (Malaysia) Sdn. Bhd., and Beyondsoft Consulting Inc., Bellevue, WA, USA)